The BSB30120 Certificate III in Business provides you with the skills to thrive in a Business Services role such as data entry, reception or customer service.
Qualification Description
This qualification reflects the role of individuals in a variety of Business Service job roles. It is likely that these individuals are establishing their own work performance.
Individuals in these roles carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills. They apply a broad range of competencies using some discretion, judgement and relevant theoretical knowledge. They may provide technical advice and support to a team.
Career Opportunities
Occupations relevant to this qualification in industry sectors such as Customer Service, Local Government Administration, Business Administration include:
- Customer service advisor
- Data entry operator
- Information desk clerk
- Administrative assistant
- Office administrator
- Personal assistant
- Payroll officer
- Receptionist
- Accounts Clerk
Training Station’s Recommended Course Outline
Core units:
- BSBCRT311 Apply Critical Thinking Skills in a Team Environment
- BSBPEF201 Support Personal Wellbeing in the Workplace
- BSBSUS211 Participate in Sustainable Work Practices
- BSBTWK301 Use Inclusive Work Practices
- BSBWHS311 Assist with Maintaining Workplace Safety
- BSBXCM301 Engage in Workplace Communication